Policies

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

A

ADA ACCOMMODATIONS

ADA-Compliant Seating Not on the west stands.  That was a temp spot only when we had the south stands closed during construction.
ADA-compliant seating is located on the main corridor of the South and West Stands.

Assistive Animals
Infinity Park permits trained guide dogs, signal dogs or service animals.

Parking
ADA parking is located at 950 S. Birch Street, which is immediately adjacent to the stadium.

Restrooms
ADA compliant restrooms are located on the west concourse of the stadium, next to the Grubber Grille (concession stand). Both the men’s and women’s restrooms are equipped with baby changing tables.

AGE RESTRICTIONS

Guests of all ages are welcome at Infinity Park. For most events, children 12 years and younger are free of charge but do still require a ticket. Policies may vary for concerts and special events so please check the schedule for information pertaining to specific events.

ALCOHOL POLICY

Infinity Park has implemented a strict alcohol policy that is designed to protect the guests and the public from alcohol related incidents. Infinity Park and our partners strongly encourage responsible consumption of alcoholic beverages. A summary of our alcohol policies is listed below:

  • No outside alcoholic beverages are permitted at Infinity Park. Any attempt to bring alcohol into the stadium may result in ejection.
  • Colorado law prohibits the sale of alcoholic beverages to persons under the age of 21. Guests will be required to show proper identification and proof of age when purchasing alcoholic beverages at Infinity Park. Identification cards which appear to be fraudulent when presented by purchasers may be confiscated and turned over to a law enforcement officer.
  • Alcohol sales conclude at the end of any event. Sales may be discontinued earlier at the discretion of Infinity Park management.
  • There will be a two-beer limit per transaction at all concession stands.
  • Guests passing alcohol to minors will be ejected and subject to arrest.
  • Guests possessing alcohol, who do not have proof of being 21, may be ejected.
  • We reserve the right to refuse the sale of alcohol to any person.
  • Fans who consume alcohol are encouraged to drink responsibly and not drive after drinking.

ANIMALS

Animals are not permitted at Infinity Park, with the exception of service animals.

AUDIO/VIDEO RECORDING DEVICES

Audio/Video Recording Devices are permitted for all rugby games unless otherwise noted. For all concerts and special events these items are prohibited.

Please also see “Camera/Video Recording Devices.”

AUTOMATIC TELLER MACHINES

An ATM machine is located in the main corridor of the Glendale Municipal Building at 950 South Birch Street.

Back to Top

B

BAGS, CONTAINERS, BOTTLES AND CANS

Soft-sided bags or containers no larger than 12" x 12" x 12" are welcome at Infinity Park. We strongly recommend clear, plastic bags to facilitate security screening at gates. For the safety of all our guests glass bottles, cans, thermoses or hard-sided containers of any size or style, including hard-sided coolers are prohibited at Infinity Park. Guests in possession of glass bottles or cans may be ejected and may face possible arrest. Non-alcoholic beverages brought into the stadium must be in approved factory sealed plastic containers only. Water bottles, sport bottles or other approved types of beverage containers that are not factory sealed must be emptied prior to entering the stadium. They may be refilled at any water fountain inside the stadium.

Please also see “Gate Security Screening.”

BANNERS & SIGNS

Many players enjoy seeing banners of support. Please follow these rules when showing your support:

  • Signs may not obstruct another guest’s view.
  • Signs may not cover existing stadium advertising or signage.
  • Signs must be event-related, in good taste and in approved locations as determined by Infinity Park management.
  • Signs may not be commercial or political.
  • Signs may not be constructed of wood or metal material.

BUS/LIGHT RAIL SERVICE

Guests can take RTD’s Light Rail to the Colorado Station. From there they will ride the Route 46 bus to the park. For an updated RTD bus route schedule call 303-299-6000 or visit online at rtd-denver.com.

Back to Top

C

CAMERAS/VIDEO RECORDING DEVICES

Hand-held still and video camera photography is welcomed at Infinity Park rugby games for noncommercial, personal use. Cameras and lenses must be of a reasonable size, as determined by Infinity Park management. Tripods, over-sized camera lenses or any other type of equipment which may interfere with other fans’ enjoyment of the game is not permitted.

Other stadium events, such as concerts, may have different Camera/Video policies in place. Please check with us in advance to find out what a particular event’s policy is.

Any photography intended for commercial use must be pre-approved by Infinity Park management.

CELLULAR PHONES

Cellular phones may be used in the stadium, so long as their use does not disturb other fans in the area or interfere with their ability to enjoy the event.

CODE OF CONDUCT

Infinity Park strives to make your day at the stadium an enjoyable, family-oriented experience. Therefore, a Code of Conduct exists for all guests. The Code includes, but is not limited to, the following:

  • Refrain from interfering with the progress of the game, going onto the field or throwing any object onto the field or in the stadium premises.
  • Refrain from foul, obscene, offensive or abusive language or actions.
  • Refrain from excessive consumption of alcoholic beverages.
  • Refrain from fighting.
  • Refrain from unruly or inconsiderate behavior.
  • Refrain from indecent exposure or undressing.
  • Refrain from wearing obscene or indecent clothing (such persons will not be allowed into the stadium).
  • Refrain from conduct that endangers spectators or participants.
  • Refrain from interfering with security screening at gate entrances.
  • Prior to entering stadium gates, all patrons will be subject to screening, including pat downs, and inspection of all bags and any other items that fans intend to carry in to the stadium.
  • We value your enthusiasm, but ask that all fans exercise good judgment and observe the Code of Conduct listed above. Please respect the rights of others by displaying proper decorum. Violators may be ejected from the stadium premises or face possible arrest. Should you observe any of the above violations, please contact any member of the stadium staff or a security officer to report the problem.

COMMENTS/CONCERNS

At Infinity Park, it is our goal to provide the highest level of service to our guests. We value your feedback and welcome any compliments, concerns or complaints. Please direct any comments or concerns to any member of the stadium staff.

CONCESSION STAND

The Grubber Grille is located at the west end of the stadium. The Grubber Grille offers a variety of snacks including popcorn, nuts, chips and candy along with beer, wine and non-alcoholic beverages. Credit cards are accepted. On most game days, there will also be a food cart offering hot dogs and hamburgers.

CONTACT INFORMATION

Kieran Nelson, director, stadium operations
Phone: 303-639-4609
Cell: 720-220-8958

Bobbi Reed, general manager
Phone: 303-248-7121

Back to Top

D

DIRECTIONS TO INFINITY PARK

From I-70 and Colorado Boulevard
Take Colorado Boulevard/CO-2 south to Leetsdale Drive. Turn left onto Leetsdale Drive and go to South Cherry Street. Turn right onto South Cherry Street and go to East Kentucky Avenue. Turn left onto East Kentucky Avenue, the entrance of the P1 Lot will be on your left. From P1, walk south on South Cherry Street to the Park entrance (2 blocks) and follow the walkway to the stadium Entrance and Ticketing.

** P1 is a small lot (max capacity 299 cars). When full, overflow parking can be found in the P4 lot  located  South Birch Street and East Ohio Avenue.  From P1, turn right onto east Kentucky Avenue. Drive  1-1/2 blocks to South Birch Street. Turn right on South Birch Street and enter the lot at the corner of South Birch Street and East Ohio Avenue. From this lot, walk south on South Birch Street to East Tennessee Avenue (two blocks), turning left to walk to the stadium Entrance and Ticketing  (NOTE: There are no signs identifying this lot as “P4.”  On most game days, Security Personnel will be posted at this lot and are easily identified by their bright yellow shirts or jackets.

From I-25 and Colorado Boulevard
Take Colorado Boulevard/CO-2 north to East Mississippi Avenue. Turn right onto East Mississippi Avenue and go to South Cherry Street. Turn left onto South Cherry Street  and go to East Kentucky Avenue. Take a right onto East Kentucky Ave, the entrance to the to the P1 Lot will be to your left
Please also see “PARKING”

DRINKING FOUNTAINS

Drinking fountains are located near the restrooms next to the Grubber Grille.

Back to Top

E

EJECTIONS

Attending an event at Infinity Park is something that should be an enjoyable and safe experience for all. While it is our goal to avoid ejections or arrests as much as possible, it is of primary importance that each guest is able to enjoy a quality stadium experience while in attendance. To ensure that this happens, the rules and regulations of Infinity Park will be enforced. Individuals who ignore or do not comply with these regulations, or generally accepted standards of behavior that are consistent with safety or security, may be ejected from the stadium, without refund. All attendees are responsible for their own actions as well as the actions of their guests.

Back to Top

F

FIELD ACCESS

Only authorized personnel will be permitted on the field prior to and during rugby matches.  At the venue's discretion, fans may be allowed onto the field following the final match of the day.  Any unauthorized persons gaining access to the field will be removed and ejected from the stadium premises and could face possible arrest.

If/when fans are allowed onto the field, the following activities are prohibited:

  • Climbing up the wall located on the west end of stadium
  • Climbing on/hanging from the goal posts
  • Jumping from the stands located on west end of stadium onto the field

FIELD MAINTENANCE/PRESERVATION

In order to maintain the highest standard of field conditions at Infinity Park, the following policies will be strictly enforced:

  • No entry onto fields while snow, frost or standing water is present.
  • Nothing is to be staked or drilled into ground unless previously approved by Infinity Park Stadium Operations and Turf Management
  • Please refrain from chewing gum, sunflower seeds or peanuts on the fields, and dispose of all trash in designated trash receptacles.
  • While smoking is allowed inside the stadium, SMOKING IS NOT allowed on the field at any time.
  • When pouring out liquids other than water, please do so away from the playing field.
  • Infinity Park has the right to require the removal of any individual (spectator, player or coach) from the stadium grounds who violates any of the defined regulations or who poses a threat to others due to violent or unruly behavior.

FIRST AID

First Aid is available at all major stadium events. Contact a member of the stadium staff to report injuries and emergencies.

FOOD/BEVERAGE

For all rugby events, outside food and beverage is not allowed into Infinity Park (factory-sealed or empty water bottles are permissible.). Outside food and non-alcoholic beverages may be allowed at Infinity Park at non rugby-related events. Please check the event page in advance to find out what a particular event’s Food & Beverage policy is.

Please also see “BAGS, CONTAINERS, BOTTLES AND CANS” and “CONCESSION STAND.”

Back to Top

G

GATE OPENING TIMES

The main entrance to Infinity Park is located in a festival area directly outside the stadium entrance (on East Tennessee Avenue between South Birch and South Cherry Streets).

Infinity Park gates open 30-60 minutes prior to the start of most events; always check the website for the most up to date information.

GATE SECURITY SCREENING

Prior to entering stadium gates, all patrons will be subject to security screening, including inspection of bags or other items carried in. See “Bags, Containers, Bottles, and Cans and Prohibited and Restricted Items” for a full explanation of what should and should not be brought to the stadium.

You and your belongings may be searched upon entry into the stadium. By tendering a ticket and entering the stadium, you consent to such searches and waive any related claims that you might have against Infinity Park, the city of Glendale, its member clubs, their affiliates or their agents. If you elect not to consent to the searches, you will be denied entry into the stadium.

The level of screening may be modified on an event by event basis at the discretion of Infinity Park management.

Please contact us with any additional questions at 303-693-4609.

GUEST SERVICES

Available inside the stadium to assist with guest comments, Lost & Found, emergencies and Infinity Park advertising and sponsorship information. If assistance is needed, please contact a member of the stadium staff or go to the ticketing tent.

Back to Top

H

HUCKSTERING

With both Denver’s and Glendale’s borders lining Infinity Park, we have addressed both applicable codes:

The Municipal Code of the city of Glendale prohibits huckstering as follows:

It is unlawful for any person to engage in vending activities in city parks or on public rights-of-way without obtaining permission from the Director of Public Works AND a vendor’s permit from the City Clerk’s office.

The Municipal Code of the City and County of Denver prohibits huckstering as follows:

It shall be unlawful to offer any goods, services or thing for sale within any park, parkway, mountain park or other recreational facility (stadium, arena, pavilion, theater), or on the streets and sidewalks within three hundred (300) feet of the boundary of the same, without first having obtained a license or privilege so to do in the manner and pursuant to terms and conditions fixed by the mayor’s cabinet.

Back to Top

I

INCLEMENT WEATHER

In the case of certain weather conditions, the field and/or complex may be closed.

Back to Top

L

LIGHT RAIL/BUS SERVICE

Guests can take RTD’s Light Rail to the Colorado Station. From there they will ride the Route 46 bus to the park. For an updated RTD bus route schedule call 303-299-6000 or visit online at rtd-denver.com.

LIGHTNING AND EVACUATION POLICY

At Infinity Park we monitor the weather 24 hours a day and use the following policy: The stadium will be evacuated if lightning is detected within 6 miles of the Park. In the event that the stadium does need to be evacuated, stadium staff will make an announcement over the sound system.

The safest location to go is a hard-topped car with the windows up. In the absence of a vehicle, stadium staff will direct people to a safe location. The stadium will remain closed until the lightning has cleared the 6 mile radius.  Stadium Management will ultimately make the decision to continue, postpone or cancel the day's events.

Rescheduled events are contingent on the availability of the pitch and the priority of the given event. Rugby games and tournaments will hold priority over other events.

LOST AND FOUND

Lost and found articles should be taken to the ticketing tent at the main entrance. To claim a lost item during an event, guests may go to the ticketing tent to see whether the item has been turned in. If it has not, guests are advised to follow the procedures noted below.

After an event, guests wishing to inquire about the possibility of retrieving a lost item should contact the stadium operations office at 303-639-4609. If the item was not turned into stadium operations, guests should contact the City of Glendale Police Department at 303-759-1511. Items that ARE turned in will be kept for 14 days following an event, after which they will become the property of the city of Glendale.

To retrieve a lost item, guests will need to positively identify the item, have a photo ID and sign for the item upon pick-up.

LOST PARENTS/CHILDREN

Lost children should be escorted to the nearest stadium or security staff member. Lost children will then be escorted to the ticketing tent and an announcement will be made in the stadium.

Parents should report a lost child to either the ticketing tent or to one of the Glendale Police Officers in the stadium.

Back to Top

M

MARIJUANA

Marijuana is not allowed in any form at Infinity Park. Under state law, the consumption of marijuana is not allowed openly and publicly.

MARKETING

No unapproved marketing will be allowed on the Infinity Park property. This includes literature, business cards, flyers, handouts, pamphlets or other written forms.

Infinity Park marketing and sponsorship opportunities are managed by DES Marketing. For more information contact Diana Anderson at 303-639-4417 or This email address is being protected from spambots. You need JavaScript enabled to view it. .

MEDIA INQUIRIES

Media inquiries are managed by DES Marketing. For more information contact Diana Anderson at 303-639-4417 or This email address is being protected from spambots. You need JavaScript enabled to view it. .

MERCHANDISE SALES

Merchandise sales are handled through the city of Glendale and its merchandising agent.

MISCELLANEOUS

Infinity Park is not responsible for lost or stolen property.

Infinity Park will fully prosecute anyone found damaging stadium property.

Back to Top

P

PARKING

Parking is available in various lots around Infinity Park. Click here for specific information.

Infinity Park does not assume responsibility for any loss or damage to vehicles or their contents while they are parked at, near or around the stadium. Nor does Infinity Park assume responsibility for damage to vehicles while they are being driven to or from the stadium.

Please also see “DIRECTIONS TO INFINITY PARK”

PLAYING SURFACE (The “Pitch”)

The Stadium pitch surface is just over two acres in size, making it the largest natural, sand-based stadium field in the state of Colorado. The root zone of the surface grass is made up of 2,437.5 cubic yards (1,864 cubic meters) of precisely sized grains of sand. Sand is used for its remarkable drainage capabilities, thereby providing a dry, level – and safe! - playing surface. In preparation for each rugby game, eight gallons of bright white paint are used to paint the lines. Almost 40 gallons of paint are used to paint the Raptor and Infinity Park Logos on the field. The Raptor logo itself is almost 1,600 sq. ft. in size!

The Park pitch located in the 8-acre park just south of the rugby stadium is a 70m x 100m IRB-sanctioned synthetic turf field.

PERMITTED ITEMS LIST

  • Sealed or empty water bottles
  • Soft-sided bags no larger than 12" x 12" x 12" – all bags will be subject to search prior to entry.
  • Umbrellas up to 34" in diameter
  • We highly recommend clear bags to facilitate security screening at the gates.

PROHIBITED ACTIVITIES

  • Field Access: Only authorized personnel will be permitted on the field prior to and during rugby matches.  At the venue's discretion, fans may be allowed onto the field following the final match of the day.  Any unauthorized persons gaining access to the field will be removed and ejected from the stadium premises and could face possible arrest.
  • Marijuana consumption
  • Running in the stands or on the concourses
  • Throwing of objects

PROHIBITED ITEMS LIST

For the safety and security of our guests, the following items are not permitted into the stadium:

  • Alcohol
  • All food and non-water beverages
  • Animals - with the exception of service animals for the disabled
  • Beach balls, balloons or other inflatable items
  • Bota bags, wine skins or camelbacks
  • Designated artificial noise makers such as whistles or air horns
  • Fireworks
  • Glass bottles or cans
  • Hard-sided containers of any size or style including hard-sided coolers or thermoses
  • Large golf umbrellas or umbrellas with metal tips
  • Laser pointers of any type
  • Prohibited Weapons
  • Signs or flags on sticks, regardless of the length
  • Skateboards, roller blades, shoes with wheels, bicycles and/or scooters
  • Squirt guns, regardless of size
  • Sticks or clubs
  • Unsealed water bottles
  • Any other items(s) deemed dangerous or unacceptable by security and/or venue management

Back to Top

R

RE-ENTRY

Guests will be permitted to re-enter most rugby matches with a hand stamp, provided at the main entrance gates. Re-entry policies may vary; always check the website for the most up to date information.

RESTROOMS

Restrooms are located adjacent to the main concession stand (The Grubber Grill)

Back to Top

S

SCOREBOARD
The video screen has been manufactured by digiLED, a company based in London. The screen measures 18’ H x 32’ W. The entire structure stands approx. 75’ tall.

SECURITY SERVICES

Security services at Infinity Park are provided by Staff Pro.  Staff Pro is the one company in event staffing that provides decades of industry experience, quality management, state-of-the-art technology, and the best and brightest of today’s frontline workforce all working in harmony to guarantee our clients the highest level of success. For more information regarding Staff Pro, please call 303-477-0910 or visit staffpro.com.

SKATEBOARDING

Skateboarding and/or roller skating/blading inside the stadium is strictly prohibited.

SMOKING

Cigarette smoking is permitted at Infinity Park in the stands and on the concourses and plazas.  Out of respect for non-smokers, we request that you move to the plazas to smoke.

Cigarette smoking is NOT permitted on the field (grass) at any time.

Marijuana is not allowed in any form at Infinity Park. Under state law, the consumption of marijuana is not allowed openly and publicly.

See also "MARIJUANA"

SOLICITATION/LITERATURE

It is prohibited to solicit contributions or to distribute literature on stadium property (inside or out) without the specific written approval of the city of Glendale and the director of stadium operations.

SPONSORSHIP INFORMATION

For Infinity Park, Rugby or Community Youth Programs sponsorship information, please contact Diana Anderson at 720-226-9720 or This email address is being protected from spambots. You need JavaScript enabled to view it. .

STADIUM EMERGENCIES

Should you need immediate assistance, please notify the nearest member of the stadium staff, security personnel or police officer or go to the ticketing tent. In the event of a serious stadium emergency, stadium event staff, law enforcement and fire personnel will be available to assist all patrons. Information will be provided over the public address system and scoreboard.

STROLLERS

Strollers are allowed into Infinity Park. Stadium management reserves the right to restrict strollers at specific events and may provide stroller parking for these events.

Back to Top

T

TICKETING

The Ticketing/Will Call Booth is open only on event/game days and is located at the main entrance to the Stadium (on East Tennessee Avenue between South Birch and South Cherry streets). Tickets may be purchased/picked up 30-60 minutes prior to event/game time.

Back to Top

U

UMBRELLA POLICY

Umbrellas are allowed into the stadium for use during inclement weather. In consideration of the safety and sight of others, only small, compact umbrellas will be permitted. Large golf umbrellas longer than 34" in length, or umbrellas with metal tips, are prohibited and will be not allowed in the stadium.

Back to Top

W

WILL CALL

The Ticketing/Will Call Booth is open only on event/game days and is located at the main entrance to the Stadium (on East Tennessee Avenue between South Birch and South Cherry streets). Tickets may be picked up 30-60 minutes prior to event/game time.

Back to Top

AddThis Social Bookmark Button